Knowlden Titlow

Why shouldn't you expect a good return of service?

Service Standards
Maintaining High Standards

Checking Insurance Policies

Insurance policies must provide the widest possible protection at competitive premiums and with reputable Companies. All insurance documents go through a thorough checking system before we release them.

Insurance Register

All Clients are issued with an Insurance Register, which provides a very good summary of the cover provided by their insurance policies. Many insurance intermediaries issue Insurance Register's which do not correctly reflect the cover provided by insurance policies.

For example:

1. a) Important exclusions and restrictions in the cover are omitted.
2. b) Crucial conditions and warranties are not mentioned.

Without an accurate Insurance Register it is extremely difficult to properly manage an insurance portfolio.

Renewal

Prior to the renewal of your insurance portfolio, we recommend that we hold a meeting to comprehensively review your requirements. We will agree how renewal will be approached and how to re-market any of your policies deemed necessary.

Once this work has been carried out we will present to you:

1. a) The holding insurers renewal terms.
2. b) Alternative quotations from other insurers approached.
3. c) Our recommendations.
4. d) Identify any changes to your current cover.

File Audits

We carry out file audits for all of our staff's files on a quarterly basis to ensure your insurance's are being handled accurately and to meet our Industry Regulator's requirements.

This enables a consistent standard of quality to be maintained over the years and not just at the point of sale.